Ashley S.

she/her

Originally from Ohio, Ashley brings heart, warmth, and a wealth of experience to her role as Customer Care Lead, where she supports clients and their beloved pets with empathy and expertise. Her journey has taken her coast to coast, but now happily rooted in Portland, Oregon.

After first falling in love with the Pacific Northwest in 2011, she and her husband always knew they’d return—and they finally made that dream a reality with the purchase of their first home. (Fun fact: they originally met on Myspace!) At the center of her world are her three cats, Thor, Nala, and Silas—her beloved fur-children who inspire her daily work in veterinary medicine.

Ashley has fully embraced the charm of rainy Oregon days and finds comfort in the moody skies of the PNW. She's a proud emo music lover at heart, with a playlist that’s equal parts nostalgia and eyeliner. She also loves trying her hand at new projects around the house—especially when power tools are involved—and finds a special kind of joy in remodeling and making their home uniquely theirs.

Outside of work, Ashley finds joy in life’s everyday adventures. Whether it’s exploring Portland’s vibrant food scene, hiking local trails, doing crafts, playing Nintendo Switch with friends, or planning their next international escape, she’s always chasing connection, culture, and a little bit of fun. Of course, nothing beats a good lazy day spent binge-watching shows on the couch with her husband and their trio of cats—all snuggled up, exactly where she loves to be.